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"The care was excellent"

About: Royal Alexandra Hospital / Gynaecology (Ward 32)

(as the patient),

Gynaecology appointment-

Sent for an annual check up and always feel anxious surrounding this type of examination as very personal previous experience in other hospitals not so good.

This time at the RAH I was  pleasantly surprised I was made to feel so relaxed and  comfortable. Was greeted by Nicola, who was a very pleasant lady, put me at ease, reassuring me right away

The nurse (Jen) and doctor (do not remember her name sorry ) who performed the procedure were so professional put me at ease straight away and made conversation during the procedure, explaining the process which made me feel comfortable and relaxed.

I was reassured as the procedure was not rushed but they took time talking me through it giving care and attention. I would not hesitate to attend for future appointments as the care was excellent and I hope this reassures others. Thank you.

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Responses

Response from Nikki Harvey, Lead nurse -Gynaecology, Gynaecology, NHS Greater Glasgow and Clyde 2 months ago
Nikki Harvey
Lead nurse -Gynaecology, Gynaecology,
NHS Greater Glasgow and Clyde
Submitted on 23/02/2024 at 14:05
Published on Care Opinion at 14:05


picture of Nikki Harvey

Dear inspirenr34

Thanks so much for your lovely feedback - I am glad myself & the team managed to out you at ease at what you were expecting to be a anxious consultation.

Jen will be delighted to know she helped you feel relaxed and comfortable, whilst remaining professional.

It is reassuring to know the procedure was explained throughout.

Thank you for feeding back to help reassure other women.

Kind regards,

Nikki Harvey

Interim Lead Nurse

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