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"Excellent team"

About: Daisy Hill Hospital / Male Medical

(as the patient),

I was a patient on Male Medical for just over a week waiting on a heart and lung transplant, and as you can imagine I had numerous tests carried out in that time. All the nursing staff have been wonderful, especially a young trainee male nurse, he has been amazing. Nothing is ever too much trouble for him, he has worked carefully and effectively and has treated me like a person and not a sick patient which I like.

The doctors have kept me well informed on my condition, but sometimes I have just felt they are holding back on information as I am so unwell.

The only negative I have is the food, I really do think they could update the menu. It is the same food every few days on rotation. The coffee bar and canteen are really nice and all the staff are very friendly and can tell what I want which is great that they remember me.

Everyone has been amazing from the nurses to the porters.

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Responses

Response from Siobhan Clerkin, Support Services Admin, Support Services - Daisy Hill Hospital & Lurgan Hospital, Southern Health and Social Services Trust 2 months ago
Siobhan Clerkin
Support Services Admin, Support Services - Daisy Hill Hospital & Lurgan Hospital,
Southern Health and Social Services Trust
Submitted on 22/02/2024 at 09:00
Published on Care Opinion at 09:00


Thank you for posting regarding your current hospital experience, we do welcome all feedback to help us improve the service we offer.

I am sorry to hear that you not entirely satisfied with the meal choice provided, Patient menus are reviewed regularly and feedback is taken into consideration as part of the review process.

I will pass your comments on to the Catering Manager.

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