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Great service

Posted By GG66

"Great service"

About: Sandyford Clinic

(as a service user),

I attended my local sexual health clinic for coil removal and routine cervical smear which I was not looking forward to.  The online booking service was quick and allowed me to get an appointment within a week,  after office hours to avoid me taking time off work.  The process was made as good as it could have been by the friendly nature of the nurse specialist, Amy.

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 2 months ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 28/02/2024 at 12:30
Published on Care Opinion at 12:30

picture of Nicole McInally

Dear GC66

Thanks for taking the time to share your feedback about the Sandyford Clinic. I appreciate that this is not something people look forward to, so it’s good to hear about the support you received from Amy. Would you be able to confirm the location of the clinic you attended so that I can share this with Amy?

I'm glad that you found the online process quick and that you did not have to take time off work.

Take Care

Nicole

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Update posted by GG66 (a service user)

Hi, it was Sandyford south at Govanhill. NHS GGC.

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 2 months ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 28/02/2024 at 16:16
Published on Care Opinion at 16:16

picture of Nicole McInally

Thanks very much.

Nicole

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