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Care Opinion

Lack of communication and DNR

Posted By iris234

"Lack of communication and DNR"

About: University Hospital Monklands

(as a service user),

I was treated in the hospital recently and was shocked to find a do not attempt cardiopulmonary resuscitation (DNACPR) form in my bag of discharge medication. This was not discussed with either myself or my family. Furthermore, the information on the form itself is sparse e.g. the role and designation of the person who signed the form is not completed, an explanation is limited only to see notes, and it is dated the day after my discharge.

 As I am sure you will appreciate, this is a highly distressing situation and I would appreciate a full and detailed explanation. I would anticipate that a review of process would be initiated to avoid another patient having a poor experience as result of the current practices being used in Monklands.

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Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire 2 months ago
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 06/03/2024 at 23:49
Published on Care Opinion at 23:49

picture of Jennifer Montgomery

Dear iris234,

Thank you for sharing your experience on Care Opinion.

I am sorry to hear of the shock you received seeing the DNACPR documentation in your bag on discharge. I can understand your distress at this, especially as the information on the form is sparse or missing and that no one had discussed this with you or your family at the time. It also seems very unusual that the form is dated the day after you were discharged.

In order for us to do a full investigation into this and provide you with a personal response, as well as being able to put into practice any learning from this, could I ask that you contact our patient affairs team at University Hospital Monklands. I have included their details below. They will be best placed to look into this further for you.

PatientAffairs.Monklands@lanarkshire.scot.nhs.uk

Tel no 01698 752300

I hope that you are feeling much better now.

Kind Regards,

Jenni

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