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Care of staff was outstanding

Posted By Terencem615

"Care of staff was outstanding"

About: Urgent Care Centre / Neutralising Monoclonal Antibody Service (NMABs)

(as a relative),

Today my uncle was receiving antiviral infusion at CMBU Craigavon area hospital.

The care of staff nurses Siobhan and Grainne was outstanding. Made him so comfortable and at ease even walking him to the car afterwards.

Thank you so much.

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Responses

Response from Patricia McGrath, Nurse Team Lead Urgent Care , Acute, Southern Health and Social Care Trust 2 months ago
Patricia McGrath
Nurse Team Lead Urgent Care , Acute,
Southern Health and Social Care Trust

Submitted on 19/02/2024 at 12:42
Published on Care Opinion at 12:42

Good Afternoon,

Thank you so much for taking the time to share your experience of the care you received through the Urgent Care NMAB Service.

We are delighted that your experience has been a positive one.

It is lovely to hear that Siobhan and Grainne provided your uncle with outstanding care. We are so privileged to have a job where we can care for people and make a difference. We are very lucky to have such amazing nurses in our team and it is so lovely to have their hard work recognised.

I will ensure Siobhan, Grainne and the rest of the team are aware of your kind words - we really appreciate them.

Thank you again and Best Wishes, Patricia.

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