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Sincere thanks for superb care

Posted By scar58

"Sincere thanks for superb care"

About: New Victoria Hospital / Dermatology

(as a service user),

I was referred by my GP to the Dermatology Department in the New Victoria Hospital, Glasgow. All the staff at the clinic were welcoming. I was seen at short notice and my treatment undertaken in a very short time-frame.

The Consultant Dermatologist, Dr Zamiri, was superb - competent, understanding and efficient. She has a lovely manner.

A mole was removed by Nurse Elaine Murray - she was reassuring and made me feel at ease. I got the impression she was experienced and very good at her job.

The procedure was entirely painless and undertaken swiftly. Sincere thanks for superb care.

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 2 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 23/02/2024 at 08:42
Published on Care Opinion at 08:42

picture of Kevin Torbet

Dear scar58

Thank you so much for taking the time to leave us such lovely feedback in regards to your experience of attending the Dermatology Department of the New Victoria Hospital.

I was pleased to hear your care and treatment was provided in a timely and professional manner and you felt welcomed into the department.

I will be happy to pass on your thanks to the team who I'm sure will be touched to hear you had such a positive experience while under their care.

I hope your feeling a lot better and recovering well back at home.

Kind regards

Kevin

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