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I always felt respected and listened to

Posted By neptunedn97

"I always felt respected and listened to"

About: Glenbourne

(as the patient),

I was an in-patient on Bridford ward for almost 6 weeks. The entire time I was treated with compassion, kindness and the best possible care. The ward was well-staffed, clean and welcoming. The staff were professional and easy to talk to. I was involved in decisions surrounding my treatment, care planning and discharge. I always felt respected and listened to.

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Responses

Response from Service User Experience Manager, Livewell South West 2 months ago
Livewell South West

Submitted on 26/02/2024 at 17:40
Published on Care Opinion at 20:56

Thank you for taking the time to share your recent experience at Livewell. We're pleased you had a positive experience on Bridford Ward and you received the best possible care. We'll ensure your comments are passed onto the team. Many thanks.

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