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"My son being deposited from hospital without notice"

About: Scottish Ambulance Service / Emergency Ambulance Victoria Hospital / Respiratory Medicine

(as a parent/guardian),

My profoundly disabled son has been an inpatient at Victoria Hospital with aspirational pneumonia for a few days. His care staff from his home were told yesterday that the hospital wanted to discharge him, but his care worker expressed concern about his condition and did not feel that he was well enough to go home. They have no medical equipment such as suction at their facility. No transport so he couldn't go home. The care staff also pointed out that my son has had pneumonia so severely in the past that he had to be put on a ventilator in ICU. 

Today he was brought to his care facility by ambulance before 9am. His care staff were not informed that he was coming home. He had medication with him but no times it was last administered. The ambulance staff expressed that they were concerned about my son's condition. 

My son's care staff are so concerned about his condition that they have called his GP who said to get an ambulance back to hospital. 

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Responses

Response from Lesley Kay, Patient Experience Team Leader, Corporate Affairs, Scottish Ambulance Service 2 months ago
Lesley Kay
Patient Experience Team Leader, Corporate Affairs,
Scottish Ambulance Service
Submitted on 12/02/2024 at 14:44
Published on Care Opinion at 14:44


Dear Judith103

Thank you for taking the time to leave your feedback. I am sorry to learn of this experience. I can understand how frustrating and worrying this is for you.

I am sure NHS Fife will respond to you soon in relation to what's happened

Kind Regards

Lesley

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Response from Cheryl Anne Smith, Senior Charge Nurse, Ward 43, Respiratory, NHS Fife 2 months ago
Cheryl Anne Smith
Senior Charge Nurse, Ward 43, Respiratory,
NHS Fife
Submitted on 12/02/2024 at 18:29
Published on Care Opinion at 21:26


We are sorry to read this.

Could you contact me on 01592 643355 extension 29443, to discuss further.

Kind regards

Cheryl

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