I was a bit disappointed. It’s usually amazing the service and care but this time I wasn’t offered painkillers, one time I did ask I had to wait 2 hours. I lay on my own for hours at a time with no updates and no sense of urgency at all. I appreciate the NHS are busy but to not have any contact from anyone other than get my blood pressure etc taken I felt was poor. Once I’d had my operation I didn’t see anyone other than the catering staff. I saw one member of staff who went to get my sick note as “it was ready” I didn’t see him again and it turned out he’d gone home. The girl he handed over to kept saying my letter was on its way but this went on for a couple of hours until I just asked to be discharged as I felt ok. There was no advice for aftercare, no painkillers or anything given or pads for my wound. I then had to go to a gp surgery and make my own way(the day after an operation which just doesn’t sit right with me). To this point I still don’t have a discharge letter or doctors line to sign me off despite having asked if it could be emailed. I had an abscess for over a week before I was admitted despite getting an urgent MRI scan a week before. Usually the operation is done urgently if it’s an abscess. By the time I got the operation I was quite unwell. I just feel disappointed overall and just want my discharge letter and sick line.
"Abscess operation"
About: Victoria Hospital / Discharge Hub Victoria Hospital Discharge Hub Kirkcaldy KY2 5AH
Posted by Craigieboy (as ),
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Update posted by Craigieboy (a service user) 2 months ago
See more responses from Siobhan Mcilroy