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Thank you for your care, kindness and empathy

Posted By Clarets fan

"Thank you for your care, kindness and empathy"

About: Royal Blackburn Hospital / Respiratory medicine

(as a relative),

I would like to thank all the staff in ward C8 at Royal Blackburn Teaching Hospital for caring for my relative recently. Myself and his family were very concerned about his health, but you have all worked very hard to ensure he returns home to his family. 

Having met some of you on my daily visits after arriving from another country, I would like to say thank you for your care, kindness and empathy towards my relative and all his family who visited. 

I can return home to my family content that he is going home. His battle will continue for sometime yet, but being home is a major part in anyone's recovery. 

Please pass on my appreciation to all the staff who cared for my relative. I didn't get all your names but thanks to Karlie, Trevor and everyone involved in his care. You are all wonderful people. 

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Responses

Response from Sarah Ridehalgh, Patient Experience Facilitator, East Lancashire Hospitals NHS Trust 2 months ago
Sarah Ridehalgh
Patient Experience Facilitator,
East Lancashire Hospitals NHS Trust

Submitted on 08/02/2024 at 16:24
Published on Care Opinion at 16:24

Many thanks for your positive feedback regarding the care and treatment your relative received at Royal Blackburn Hospital during their recent admission to ward C8. What a wonderful review for the staff who always strive to deliver, safe, personal and effective care.

Thank you for sharing this and it will be a pleasure to pass on your feedback to the team.

If there is anything further you would like to tell us about your relative's experience then you can contact the Patient Experience Team at patientexperience@elht.nhs.uk

Many thanks for taking the time to share your feedback and best wishes.

Sarah Ridehalgh

Patient Experience Facilitator

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