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Thank you for your first class service

Posted By betaqd43

"Thank you for your first class service"

About: Queen Elizabeth University Hospital Glasgow / Xrays and Scans

(as a service user),

I recently had a CT Scanning appointment at Queen Elizabeth Hospital.

I just wanted to say I was very impressed by the care and attention to detail given, and most importantly the courtesy shown to me, it was very much appreciated. I know the NHS has had a lot of complaints on waiting times due to Covid and has been under extreme pressure but I would like to say my appointment time was first class and I didn’t have to wait. The staff attended to me were all first class and very courteous too and need credit where it’s due.

Thank you for your first class service it’s very much appreciated by me.

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 2 months ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 12/02/2024 at 10:29
Published on Care Opinion at 10:29

picture of Nicole McInally

Dear Betaqd43

Thank you for getting in touch via Care Opinion. It is great to hear how impressed you were with the care and attention shown by the staff. This is a very challenging time for our staff, and it makes such a difference to staff morale when they receive positive feedback from their patients. I’d like to thank you on their behalf.

Best wishes

Nicole

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