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Missed referral for heart scan leading to long delay

Posted By hawkhm38

"Missed referral for heart scan leading to long delay"

About: University Hospital Ayr / Cardiology

(as the patient),

I was referred for a heart scan in July 2023 after being seriously ill. I had not received an appointment at the end of July.

I had an appointment with the respiratory consultant who recommended that I have a heart scan and I have been waiting for a further appointment. I phoned at the beginning of January 2024 and was advised that the referral had been missed and I would not be prioritised and still had an approximate 32 week wait.

This has caused me a high level of anxiety. I am extremely disappointed, and feel as this was a mistake on the part of the hospital I should have been prioritised.

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Responses

Response from Hazel Hynd, Acute Services Business Manager, University Hospital Ayr, NHS Ayrshire & Arran 2 months ago
Hazel Hynd
Acute Services Business Manager, University Hospital Ayr,
NHS Ayrshire & Arran

Submitted on 05/02/2024 at 14:21
Published on Care Opinion at 14:21

Thank you for highlighting this issue and I am very sorry to hear about the concerns and disappointment which this has caused. I would like to look into this matter in more detail on your behalf and would be grateful if you could get in touch with me at hazel.hynd@aapct.scot.nhs.uk and I will make further enquiries.

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