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"My treatment was absolutely excellent"

About: Grantham & District Hospital / Trauma and orthopaedics

(as the patient),

I went for an operation on my shoulder. I had a torn ligament and calcium build-up. I arrived early in the morning and was taken to theatre early in the afternoon. My treatment by nursing staff was absolutely excellent, as was my treatment by the pre-op team. I never saw my surgeon as I was asleep the whole time. Post-op care was extremely good. And I have a very high regard for the quality of nursing staff at Grantham. Both my wife and I have recently attended other hospitals but we were particularly impressed with Grantham. The aftercare information was extremely good. I'd gladly use Grantham hospital in the future. I'm very impressed and would like to pass on my thanks to the friendly and efficient staff. 

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Responses

Response from Julie Record, Matron, Surgery, United Lincolnshire Hospitals NHS Trust 3 months ago
Julie Record
Matron, Surgery,
United Lincolnshire Hospitals NHS Trust
Submitted on 29/01/2024 at 13:16
Published on Care Opinion at 13:16


Dear polarismq37

Thank you so much for sharing your experience with us and I will ensure the staff all see this – their morale is boosted when they have such amazing feedback. I am also Matron for pre op so will share with them as well – we strive to make the patients journey the best possible experience and from your comments, we have certainly got this right.

I am pleased to hear that you would come to us again.

I hope you are recovering well

Please take care

KR

Julie

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