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Very helpful & caring staff member.

Posted By starrf49

"Very helpful & caring staff member."

About: Royal Cornwall Hospital (Treliske) / Rheumatology

(as the patient),

I had a telephone appointment with the nurse (Lindsay) of the Rheumatology department at the Royal Cornwall Hospital in Truro at a set time which clashed with my hydrotherapy session. She rearranged the appointment to a later time slot for me so that I could attend & then was really helpful & had arranged an appointment for me with the consultant. 

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Response from Jan Crapp, Clinical Matron, Specialist Services and Surgery, RCHT 3 months ago
Jan Crapp
Clinical Matron, Specialist Services and Surgery,
RCHT

Submitted on 29/01/2024 at 13:51
Published on Care Opinion on 30/01/2024 at 09:16

Thank you for your much appreciated feedback. The team always try very hard to be flexible and will appreciate as do I, you taking the time to acknowledge. Thanks again...

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