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Care Opinion

Overall a very good service

Posted By yellowgy35

"Overall a very good service"

About: Royal Cornwall Hospital (Treliske) / Oral surgery

(as a service user),

Amazing service from the first time I was seen to my small op on the 2/1/24. All the staff were friendly and professional, and very kind and caring.

From 1st consultation to OP date was quick, all appointments were on time. The waiting area and the department overall was clean and looked to be well managed.

Overall a very good service, thank you to the staff and thank you to the NHS. 

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Responses

Response from Lucie Baker, Sister, Oral surgery,Orthodontic and Maxillofacial Unit, Royal Cornwall Hospitals NHS Trust 3 months ago
Lucie Baker
Sister, Oral surgery,Orthodontic and Maxillofacial Unit,
Royal Cornwall Hospitals NHS Trust

Submitted on 26/01/2024 at 15:11
Published on Care Opinion at 15:11

Dear yellowgy35,

Thank you so much for taking the time and trouble to provide us with feedback following your recent visit to our department.

I am delighted to hear you received a good service and that you found the team to be friendly, professional, kind and caring.

I take great efforts to maintain high standards of cleanliness in the department so I'm glad you felt this was the case.

I will be sure to pass on your wonderful feedback to the whole team as I know it will be gratefully received.

I hope you make a speedy recovery and thank you once again for your feedback.

With kindest regards

Lucie Baker (Unit Sister)

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