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"The staff are all excellent"

About: Grantham & District Hospital / Trauma and orthopaedics

(as a service user),

I recently attended Grantham Hospital for an elective total hip replacement. Naturally, I was very apprehensive about the procedure, but it was a brilliant experience. The ward is modern, clean, spacious, and a very calm environment. The staff are all excellent. They are caring and have time for you. Nothing is too much trouble for them. Most patients are day cases, so I was just one of two patients on the ward with two nurses to look after us at night. The food was very good, and one staff member went out of her way to learn how to make hot chocolate when I asked for one, as she had never made it before. I don't believe it would be possible to get better care and service in the private sector.

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Responses

Response from Julie Record, Matron, Surgery, United Lincolnshire Hospitals NHS Trust 3 months ago
Julie Record
Matron, Surgery,
United Lincolnshire Hospitals NHS Trust
Submitted on 05/02/2024 at 14:24
Published on Care Opinion at 14:24


Dear Hiphiphoora

Wow such amazing comments and these will really boost the morale for the nurses – we really work hard to give the best possible experience and this proves that we are getting this right and, as Matron for the Hub, I am so pleased to read comments like yours and that you have taken the time to send them in

I will share with the whole team and I hope you are recovering well

I hope the drinking chocolate was worth the wait! J

KR

Julie

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