"Minor op at Vale of Leven Day Surgery Unit."

I had a very long wait of 2 1/2 years for a relatively minor op,  from initial GP consultation, through hospital referral, to consultant appointment, and finally the procedure. Far from ideal.

However, on the day of my op, from checking in, through admission, during the procedure, and the care after that while awaiting discharge, the experience was an extremely  positive one.  All levels of staff, from reception, to auxiliaries, to nurses, anesthetic staff, recovery nurses and the consultant,  were friendly, considerate, helpful and professional. Excellent all round.