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"Mini stroke care"

About: Queen's Hospital / General medicine

(as a service user),

I was brought to Queens by the LAS in December. It was the first time I had been to hospital for anything important regarding my health. 

To say I was impressed by absolutely everything is an understatement. I can't thank all the staff enough including those I never met as I found the whole experience way above & beyond. Exceptional care by all those involved, good choice of food.  Doctors who explained all, in fact after all the bad publicity the NHS gets, I was amazed. If I were giving a score out of 10 it would be 100. Please pass on my immense appreciation for the care & attention I received. 

Another thing that impressed me was how well all the different nationalities got on seemingly working well together.  It really restored my faith in the NHS & humanity.

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Responses

Response from Queen's Hospital 2 months ago
Queen's Hospital
Submitted on 14/02/2024 at 14:58
Published on nhs.uk at 14:58


Thank you so much for your kind words.  It is wonderful to hear you have had such a positive experience.  I will ensure that your feedback is passed onto the team so that they know what a fantastic job they are doing, we do try and put our patients first in everything we do.  Thank you for taking the time to leave your feedback and as this is very important to us.

Kind Regards

Ruth Green

Clinical Group Director of Nursing

Frailty, Acute Medicine and Emergency (FAME)

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