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Consistently kind and understanding

Posted By Hiking woman

"Consistently kind and understanding"

About: Community Mental Health / Move Ahead - Community Mental Health and Wellbeing Service

(as a service user),

I had panic attacks after being subjected to repeated antisocial behaviour and became very anxious about interacting with others. My understanding GP listened carefully, prescribed appropriate medication and the practice mental health nurse referred me to Move Ahead services. Their support nurse Jamie listened to my concerns, was consistently kind and understanding, and supported me over many weeks to  gradually become more confident, attend a very helpful anxiety workshop, join a weekly walking group and receive counselling. I am now much less anxious, reducing my meds and still walking. Thank you so much Jamie, Dr Hom and Yna. 

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Responses

Response from Pam Lamond, Perth and Kinross Health & Social Care Partnership 3 months ago
Pam Lamond
Perth and Kinross Health & Social Care Partnership

Submitted on 23/01/2024 at 12:18
Published on Care Opinion at 16:20

Dear Hiking woman,

Thank you so much for sharing your story. My name is Pam, I am the Senior Charge Nurse for MoveAhead and the Perth City Primary Care Mental Health and Wellbeing Nurses.

I was sorry to hear that you had panic attacks after experiencing anti social behaviour, that must have been very difficult for you but I am really pleased to hear that your GP listened carefully to you, as I am sure that must have helped a lot.

I am delighted to hear that you found the walking group and the anxiety workshop helpful and it sounds like counselling has also been of benefit to you. It is so lovely to hear that you are much less anxious, feeling more confident and are reducing your medications. It sounds like you are making a great recovery.

Your story is very powerful and shows that when people listen carefully and support referral to the right services, it can make such a difference.

I will feedback your positive experience to Jamie and Yna who I’m sure will be very pleased to learn that you are much less anxious, I will also be sure to pass on your thanks to Dr. Hom.

Thank you so much for your feedback.

Pam Lamond

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