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I am completely satisfied with my treatment

Posted By Essexboy

"I am completely satisfied with my treatment"

About: Royal Cornwall Hospital (Treliske) / Audiological medicine

(as the patient),

I recently attended Treliske Audiology Dept.

The treatment and tests I received was extremely thorough and I felt relaxed  and at ease throughout. The young lady who dealt with me was friendly and efficient, she explained everything in detail and answered all my questions.

You only ever hear the bad stuff about Treliske because good comments are not news.

I am completely satisfied with my treatment from start to finish.

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Responses

Response from Clare Pitt, ENT and Audiology Service Manager, Audiology, Royal Cornwall Hospitals NHS Trust 3 months ago
Clare Pitt
ENT and Audiology Service Manager, Audiology,
Royal Cornwall Hospitals NHS Trust

Submitted on 19/01/2024 at 15:33
Published on Care Opinion at 15:33

Dear Essexboy

Thank you for writing to us with such lovely comments. My name is Clare and I'm the Service Manager for ENT and Audiology.

It's wonderful to hear that your recent experience in our department was a good one and that everything was explained to you fully with all your questions answered.

As you say, it's nice to celebrate the positives and I'll be sure to share this feedback with the team.

Thanks again for taking the time to write.

Kind regards

Clare Pitt

Service Manager for ENT and Audiology

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