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Care Opinion

A fantastic local service

Posted By blackbirder58

"A fantastic local service"

About: Vale of Leven General Hospital / Day Surgery Unit

(as the patient),

Laparascopic Cholysystectomy

Anxious when I arrived, but from reception to discharge service was 1st class. A busy and efficient unit. Everyone was very patient and kind.

Advised all the way, no waiting (was first on list), place appeared spotless. A fantastic local service.

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Responses

Response from Christine Kilday, Senior Charge Nurse, Surgical Day Bed Unit/Endoscopy, NHS Greater Glasgow and Clyde 3 months ago
Christine Kilday
Senior Charge Nurse, Surgical Day Bed Unit/Endoscopy,
NHS Greater Glasgow and Clyde

Submitted on 19/01/2024 at 10:21
Published on Care Opinion at 10:21

Dear blackbirder58,

Thank you so much for your kind and positive feedback. We hope we managed to alleviate your anxiety and you are recovering well from your Laparoscopic Cholecystectomy.

We value patient feedback, it allows us to reflect on our care and get an insight into a patients journey with us.

Thank you so much again,

Kind regards

Christine Kilday (Senior Charge Nurse)

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