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My mums care Glasgow Royal Infirmary

Posted By Smokey12

"My mums care Glasgow Royal Infirmary"

About: Glasgow Royal Infirmary / Acute/Medical Receiving Unit (50,51,53) Glasgow Royal Infirmary / Elderly Medicine (12, 14, 18, 23, 29, 30, 32, 33,35 ,39 & 53)

(as a relative),

WARD 53 AMAZING CARE

Our Elderly mum was admitted to Glasgow royal infirmary ward 53 in early December. She was very ill. All staff from domestic, Porter's, nurses,sisters & doctors couldn't have been any more helpful. My mum passed away 4 days later. Myself and sister were given a side room for 2 days to spend time with our mum. Doctors would up date us regularly on how mum was. Staff would come into room regularly to turn mum and make sure she was as comfortable as possible always talking to our mum even though she was sleeping at all  times.

Staff also made sure my self & sister had everything we needed. We can't thank all staff for the comfort they gave to me and my sister during our sad time. Amazing staff .

 My mum was in ward 35 a few times over the the past 2years. They're also amazing staff.

Thankk you all again.


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Responses

Response from Hazel Miller, Consultant Physician, Elderly Medicine, NHSGGC 4 months ago
Hazel Miller
Consultant Physician, Elderly Medicine,
NHSGGC

Submitted on 19/01/2024 at 15:17
Published on Care Opinion at 15:17

Dear Smokey12

I am so sorry to hear about the death of your mum and would like to extend condolences to you, your sister and the rest of the family on behalf of all the ward 53 team. I know that they will be really heartened to know that their care made a difference to her and to you both in her last days, and will make sure that they see your kind words. I will also make sure ward 35 see them also.

We are so grateful to you for taking the time, especially at such a difficult time for yourself, to give us your feedback. We only get one chance with end of life care and knowing that we got it right for your mum helps us make sure we get it right for others also.

Thank you

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