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The staff was great

Posted By handsetck79

"The staff was great"

About: CGL Birmingham / East Hub

(as a service user),

The staff was great, it was very xmassy, the food put out for us was lovely.

Looking forward to the quiz, also just heard there will be a xmas hamper, that's great at such a hard time of year.

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Responses

Response from Lydia Broom, Service User Involvement Lead at Change Grow Live Birmingham, The Service User Involvement Team, Change Grow Live Birmingham 3 months ago
Lydia Broom
Service User Involvement Lead at Change Grow Live Birmingham, The Service User Involvement Team,
Change Grow Live Birmingham

Submitted on 24/01/2024 at 17:38
Published on Care Opinion at 17:38

picture of Lydia Broom

Hi handsetck79

Thanks for reaching out to us about your experiences.

I'm Lydia and I am responsible for listening and responding to people's feedback.

I was really happy to hear that you appreciated our Christmas event so much. I really hope you enjoyed the quiz too and that you liked the hamper that was given to you.

I am aware that our staff went to a lot of effort to make it a success and I am so glad you were able to make it and that you had a really positive experience.

I have let our East Hub Management know about your feedback and they have passed your kind words onto the frontline staff there. They were really happy that you had a good time.

Thank you again for getting in touch with us!

Take care and I wish you all the best for your recovery and future.

Lydia

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