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The care and attention I received was fantastic

Posted By perseusrr89

"The care and attention I received was fantastic"

About: Daisy Hill Hospital / Direct Ambulatory Unit

(as a service user),

My GP initially referred me up to DAU. I had to come in again recently for an appointment. I was told to be up in DAU for 10am. Everything has ran very smoothly and on time.

The staff are great, the doctors are brilliant and keeping me so well informed. I am very comfortable and being so well looked after during my visit.

When I was here most recently, I was here from 2pm-8pm and the care and attention I received during those 6 hours was fantastic. I was even offered a hot dinner during my wait.

Every single person that cared for me were fantastic!

DAU in Daisy Hill is fantastic!

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Responses

Response from Jenna Anderson, Ward Manager, Ambulatory Unit Daisy Hill / Discharge Lounge Daisy Hill, Southern Health and Social Services Trust 3 months ago
Jenna Anderson
Ward Manager, Ambulatory Unit Daisy Hill / Discharge Lounge Daisy Hill,
Southern Health and Social Services Trust

Department Manager

Submitted on 26/01/2024 at 12:00
Published on Care Opinion at 12:17

Good Morning perseusrr89.

I would like to thank you for leaving such great feedback on the service we provide. We as a team take great pride in providing this service.

I am delighted to hear you were seen in a timely manner, well informed and you have had a positive experience in our department.

I will indeed share this feedback with the rest of my team.

Thank you and do take care.

Jenna Anderson

Clinical Sister

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