"Lack of follow-up care"

I recently attended Minor Injuries at Monklands University Hospital by ambulance after twisting my knee whilst turning in the shower, which caused acute pain and I could not walk unaided. I am a widow who lives alone. 

I was given an X-ray, told it was likely soft tissue injury, checked over by an ANP to see that I could walk on crutches and discharged with an exercise leaflet. I was not seen by a physio or an OT and no follow-up was organised for me. I was told to stick with going up and down the stairs on my bum as this is what I had managed prior to attendance at hospital.  

I can still only walk with the aid of crutches, I cannot straighten my knee, the pain is the same and I have lost all of my independence. I keep myself fit and healthy, I am on no medications and have rarely required NHS input. My daughter is now stressed out, as am I, as we try to get onward referrals.

It is clear I need Orthopaedic intervention and I believe this should have been done at Minor Injures, or at least to a clinic for further assessment to ensure I will recover to my baseline ability.