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Paeds Phlebotomy

Story from nhs.uk

"Paeds Phlebotomy "

About: Russells Hall Hospital

The two members of staff who were running the paeds phlebotomy clinic where amazing! They put my 11 year old daughters nerves at ease. I can't thank them enough

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Responses

Response from Patient Experience Assistant, Patient Experience, The Dudley Group NHS Foundation Trust 3 months ago
The Dudley Group NHS Foundation Trust

Submitted on 11/01/2024 at 09:24
Published on Care Opinion at 09:28

Dear Kim,

Thank you for taking the time to tell us about your daughters positive experience at our Paediatric Phlebotomy department.

We are happy to hear that staff were able to provide excellent care and treatment and were able to keep your daughter at ease. We have passed on your kind words to senior management who will be happy to hear of them.

All the best and take care,

Patient Experience Team

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