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The care I received was of an exceptional standard

Posted By herculescm84

"The care I received was of an exceptional standard"

About: Royal Infirmary of Edinburgh at Little France / General Surgery Royal Infirmary of Edinburgh at Little France / High Dependency Unit & Intensive Care Unit Victoria Hospital / Upper Gastrointestinal (UGI) Western General Hospital / Oncology

(as the patient),

Following an endoscopy where I was advised I had a cancer of oesophagus, a programme of care was outlined.

Following four sessions of chemotherapy at West General in Edinburgh I underwent surgery at Royal Infirmary in Edinburgh.

Following a period in intensive care and in ward care I returned home some two weeks later.

After six weeks I then underwent a further three  sessions of chemotherapy again at Western General in Edinburgh.

During this period all the care I received was of an exceptional standard.

The upper GI team based at Kirkcaldy, especially Kerris.

The oncologist, Dr Christie.

The Chemotherapy team at Western General

The surgical team at Royal Infirmary under surgeon Mr Skipworth

The ICU team at Royal infirmary 

Dietary advice from Kerrie at Dunfermline 

All assisted in my care and recovery superbly.

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Responses

Response from Claire Palmer, Associate Nurse Director, Western General Hospital, NHS Lothian 3 months ago
Claire Palmer
Associate Nurse Director, Western General Hospital,
NHS Lothian

Submitted on 11/01/2024 at 10:22
Published on Care Opinion at 10:22

Dear Herculescm84,

Thank your for taking the time to provide such lovely feedback to the teams. It is great to hear about such a positive experience across so many services and I will feedback to the teams here at the Western General.

Thank you again and I wish you the very best with your recovery.

Best wishes

Claire

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Response from Kerys Russell, Upper GI Cancer Advanced Clinical Nurse Specialist, Upper Gastrointestinal (UGI) Service, NHS Fife 3 months ago
Kerys Russell
Upper GI Cancer Advanced Clinical Nurse Specialist, Upper Gastrointestinal (UGI) Service,
NHS Fife

Submitted on 11/01/2024 at 11:29
Published on Care Opinion at 16:05

Dear herculescm84,

I really appreciate the time you have taken to provide some feedback to the various teams involved with your care.

I am very reassured to hear that you felt that all care received was of such a high standard especially given the various sites and teams involved, and through what I imagine to be a very difficult time for you.

Finally, and most importantly, I am delighted to hear that you are on your road to recovery and hope that this continues to go smoothly for you.

If there are any issues or questions in the future, please as ever, don't hesitate to get in touch.

Wishing you all the best

Kerys

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Response from Michelle Jack, Associate Nurse Director, Royal Infirmary of Edinburgh, NHS Lothian 3 months ago
Michelle Jack
Associate Nurse Director, Royal Infirmary of Edinburgh,
NHS Lothian

Submitted on 12/01/2024 at 08:14
Published on Care Opinion at 08:14

picture of Michelle Jack

It sounds like you have had a difficult time I am thankful our services were able to help you navigate this and that your care was good across all of the services. Thank you for taking time to feedback to us and I will ensure the teams are made aware.

Hope you continue to recover well.

Thanks again.

Michelle

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