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Nothing was too big of an ask - great service

Posted By Kirsty24

"Nothing was too big of an ask - great service"

About: Maternity care (Ward 31) / Maternity care (Ward 31)

(as a service user),

I had my second baby via caesarean section in early January 2024. I wanted to make special reference to the day shift staff on duty on ward 31b on the two days after the birth who were outstanding.

With special reference to midwives Claire and Lesley. Nothing was too big of an ask and often thoughts and considerations were taken care of before I had even known I needed it. Great service. 

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 3 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 15/01/2024 at 14:44
Published on Care Opinion at 14:44

picture of Kevin Torbet

Dear Kirsty24

Thank you for taking the time to leave us your feedback on Care Opinion and congratulations on the birth of your second baby. This must be a very exciting time for you and your family.

I was delighted to hear the care and treatment you received throughout your pregnancy was to a high standard and you felt well cared for.

I have passed on your thanks to the team who have asked me to thank you for your kind words. It really means a lot to the staff.

Kind regards

Kevin

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Response from Laura Flynn, Interim Lead Midwife Clyde, Maternity Services, Royal Alexandra Hospital, NHS Greater Glasgow and Clyde 3 months ago
Laura Flynn
Interim Lead Midwife Clyde, Maternity Services, Royal Alexandra Hospital,
NHS Greater Glasgow and Clyde

Submitted on 15/01/2024 at 16:39
Published on Care Opinion at 16:39

Hi Kirsty24

Thank you for taking the time to leave such lovely feedback via Care Opinion. I will share this with Claire and Lesley on the ward. Congratulations and sending our best wishes from the RAH.

Kindest Regards,

Laura Flynn

Interim Lead Midwife Clyde

Laura.flynn@ggc.scot.nhs.uk

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