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Everyone was polite and pleasant

Posted By listenmw76

"Everyone was polite and pleasant"

About: Antrim Area Hospital / Endoscopy Suite

(as the patient),

I was made to feel welcome Everyone introduced them selves. Very clear instructions of what was going to happen. Made to feel at ease. Result of test received before leaving room. Everyone was polite and pleasant. 

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Responses

Response from Karen McKendry, Lead Nurse - Endoscopy, Northern Health and Social Care Trust 3 months ago
Karen McKendry
Lead Nurse - Endoscopy,
Northern Health and Social Care Trust

Submitted on 18/01/2024 at 11:02
Published on Care Opinion at 11:02

Hi,

Thank you for taking the time to provide feedback.

I am delighted you had a positive experience when having your endoscopy procedure and that everything was explained well which is essential through out your journey.

Hope you continue to take care.

Thanks

Karen Mc Kendry

Lead Nurse for Endoscopy

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