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"The staff and service was exemplary throughout"

About: North Devon District Hospital / Oral & Maxillofacial Surgery

(as a relative),

My husband has a large swelling on his tongue.

We were seen promptly and on time by Dianne who introduced herself straight away. We were then shown into the consulting room and introduced to the Doctor, Alex. He was very kind and put us at ease. He explained what was going to happen, and seemed very thorough.

After some initial photos of the tongue were taken, a biopsy was suggested. We were encouraged to ask any questions and were treated very well by all the staff. Sammy explained what would be required after the biopsy and that we would need to make another appointment in 10 days with the consultant for the results.

The staff and service was exemplary throughout.

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Responses

Response from Samantha Ellaway, Dental Nurse, Maxillofacial & Orthodontics (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 3 months ago
Samantha Ellaway
Dental Nurse, Maxillofacial & Orthodontics (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Maxillofacial and Orthodontics nurse

Submitted on 08/01/2024 at 11:14
Published on Care Opinion at 11:14


picture of Samantha Ellaway

Dear Sarahp6639,

Thank you for taking the time to send in your feedback on behalf of your husband.

I hope your husbands tongue is recovering well after the biopsy, in the meantime please refer to the post operative instructions leaflet given to yourselves. If you need to speak to a nurse before the review, please give us a call. The number can be found on the leaflet.

I have passed on your lovely feedback to the rest of the team.

Best wishes

Sammy Ellaway

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