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Care Opinion

Christmas on Eden Ward

Posted By RHA040249

"Christmas on Eden Ward"

About: Rampton Hospital

(as a service user),

I would like to thank staff and patients, ward manager, and ward clerk on Eden Ward for making Christmas a good one. If it was not for the good spirit of the patients and staff then it would not of felt like Christmas. Some patients did decorations with little of what we had and patients saved prizes for competitions as this year higher management stopped all funds for craft and Christmas trees luckily one was donated by a charity and Eden ward still won the decorations comp.

Secondly the food over Christmas sounded good on paper but when it came they sent down wrong food and poor food was sent to the ward.  The only meal that U thought good was new years day dinner the buffet.

So once again thank you to Eden ward staff, patients, ward manager and ward clerk, service manager and Quality matron for doing your best to make Christmas Christmas.

And just to say to high management that they could at least of come to the ward to wish patients and staff a Merry Christmas which would of cost nothing but would of meant a lot.  

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Responses

Response from Kerry Burton, Head of Business & Operations, Rampton Hospital, Nottinghamshire Healthcare NHS Trust 3 months ago
Kerry Burton
Head of Business & Operations, Rampton Hospital,
Nottinghamshire Healthcare NHS Trust

Submitted on 09/01/2024 at 15:25
Published on Care Opinion at 15:25

Good afternoon

Thank you for taking the time to share your experience. It is great to hear how the ward community came together to ensure that Christmas was a good experience for you. I am sorry to hear about the food, I will ensure the details are passed on to our colleagues in facilities.

The Christmas Tree was in fact donated by our MITIE colleagues and in this time of such financial difficulties it was very well received. The Trust also managed to secure the Hospital some charitable funds which enabled small gifts to be donated to ward areas to use over the festive period.

Rampton Leadership Team did visit wards during the festive period. Sorry if we missed you.

Congratulations with winning the Christmas competition!

Kind Regards

Kerry Burton

General Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by RHA040249 (a service user)

Thank you for your response to my post and thank you for feeding back to facilities.

Once again I would thank the staff and patients on Eden ward and I would like to invite Kerry to the ward to discuss this further thank you.

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