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Words cannot express my sincere gratitude

Posted By Libery18

"Words cannot express my sincere gratitude"

About: Antrim Area Hospital / Accidents & Emergency Antrim Area Hospital / Ward C4 Male Surgical

(as the patient),

Following a crash on my MX bike I attended Antrim area hospital, the staff realising I wasn’t in great shape fast tracked me into the resuscitation facility and began a detailed investigation of my injuries. The level of attention from the medical staff was exemplary, the doctors whose shifts were due to finish at 10.00pm carried on attending to me until the early hours of the morning. 

Commitment beyond belief! 

The following morning I was transferred to Ward C4 where yet again the level of care was of the highest standard, fantastic attentive staff always with a smile despite the long shifts and patient demands, nothing was a problem to them. So good was the care that one week after being admitted I was deemed well enough to be discharged. 

Words cannot express my sincere gratitude to all those who helped me through this difficult period. 

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Responses

Response from Cathy McCoy, Clinical Service Manager, Acute Medicine, NHSCT 3 months ago
Cathy McCoy
Clinical Service Manager, Acute Medicine,
NHSCT

Submitted on 04/01/2024 at 12:01
Published on Care Opinion at 12:01

Libery18

Thank you for taking the time to thank the Ed staff who assisted you on the day of your injuries and I will ensure that they receive your thanks. I trust you are resting and on the mend

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Update posted by Libery18 (the patient)

Thanks again for all you did for me, I’m healing well and slowly returning to my normal self.

Response from Michelle McFerran, Ward Manager, C4, NHSCT 2 months ago
Michelle McFerran
Ward Manager, C4,
NHSCT

Submitted on 06/02/2024 at 15:26
Published on Care Opinion at 15:47

Hi Liberty 18,

Thanks so much for taking the time to give such positive feedback, I will ensure all the staff on Ward C4 are made aware of your kind words. Glad to hear you are on the mend!

many thanks

Michelle McFerran

Ward Sister C4 AAH

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Update posted by Libery18 (the patient)

Pleased to hear from you and nice to know that my comments have been passed on to the staff. Happy to advise that the healing is going well and the fracture unit has now discharged me. With a bit more time and a good exercise program I’ll hopefully be back to normal soon. Thanks again.

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