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Very grateful for the emergency dental care

Posted By Grateful66

"Very grateful for the emergency dental care"

About: Perth and Kinross Health & Social Care Partnership / Public Dental Service (Tayside)

(as the patient),

I am on a waiting list to join a local dental practice when I experienced significant pain and thought it was probably an abscess. I couldn't access help either NHS or privately in the immediate area so I contacted Broxden Dental. 

I was given an appointment later the same day. I was seen promptly by friendly, professional staff. I was examined and given treatment options and advice. 

I returned the following day to have the tooth removed. Again all the staff, from reception to the clinical staff were very kind and helpful. 

I felt I was given good advice, everything was explained clearly and staff treated me with kindness and respect. I am very grateful for the emergency care especially given the difficulties with NHS dentistry at present.

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Responses

Response from Heather Ballantyne, Perth and Kinross Health & Social Care Partnership 3 months ago
Heather Ballantyne
Perth and Kinross Health & Social Care Partnership

Submitted on 02/01/2024 at 13:24
Published on Care Opinion at 13:24

Many thanks for taking the time you give your positive feedback about our dental service. We are very happy you received the care you needed and had your pain treated in a timely manner. We very much appreciate your comments and I will feed this back to the teams at Broxden Dental Centre. Thanks again.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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