"Not good "

This is the services where you are supposed to phone for any support yet when you do the support is none existent. Its not very fair that you are in such dark places yet the only mental health service in a area cannot bring themselves to offer you anything. The phonecall back from the person who decides to contact you back they will sit and say how long you have been talking to them for. They time you on the phone and I wonder if they use a egg timer or something else.

They will ask you multiple times the same question then ask for the answer multiple times from you even though they were told the first time, are they that forgetful or are they just testing you. You get the understanding that they don't have the ability to help you but they will say that they are trained in helping and it states on the website that includes the call handlers being trained in being professional and knowing what they are doing yet then on the other hand they say that they are just a call handler taking the name DOB and address so again you just never know what to believe then do you.

Why can't they just employ the nurses to answer the phone and talk with whoever phones up why employ a middle man that costs more and wastes more time, a nurse could just man the phone and talk to the person who has phoned for help, you know what help means don't you at this mental health service, ok so get on and help people then.

At the end of the day if the services was to improve then more people would get help and in time their condition could improve to a point where people would be able to manage their illness and get somewhere. The current system is in the dark ages and needs to improve and fast.