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"C section postoperative care"

About: East Surrey Hospital

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I cannot praise the staff of Burstow Ward and the surgical team highly enough! I was rushed to hospital when I went into labour the night before my scheduled c section. From my arrival, the staff were attentive, reassuring and always made sure I felt informed about the next stage of my care. During my surgery, the staff made me feel completely at ease despite my nerves. Afterwards, my husband and I were given the privacy we needed to bond with our newborn. While I recovered, I stayed in the Burstow Ward where I received personalized care on every level. The catering staff were friendly and helpful. I received regular checks to monitor my recovery and felt extremely well cared for. I had some difficulty with breast feeding but the team worked with me, showing patience and expertise, allowing me to stay until I had the confidence to manage on my own. Thank you so much for all your help- I hope your excellent standards are recognised as such,you are all doing such a wonderful job!

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Responses

Response from Ian Mackenzie, Director of Information and Facilities, Surrey and Sussex Healthcare NHS Trust 10 years ago
Ian Mackenzie
Director of Information and Facilities,
Surrey and Sussex Healthcare NHS Trust

I am responsible for everything to do with facilities, estates and IT. This includes our £50m building programme, food, cleaning, estates, porters, telephones, IT, transport, car parks and anything similar. Also leading our new Patient Experience Programme.

Submitted on 10/10/2013 at 06:45
Published on Care Opinion at 12:13


picture of Ian Mackenzie

Dear Anonymous

Thank you for taking the time to post such nice comments about your recent stay at East Surrey Hospital, particularly Burstow Ward.

I will ensure that you comments are passed to all the staff.

Kind regards

Ian

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