This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Knee replacment"

About: Trauma & orthopaedics / Orthopaedic National Treatment Centre

(as a service user),

I was given a total knee replacement in late November 2023. I would like to say the staff were great from Pauline who did my admission to the anesthetist and the theatre staff who came to take me for my op. I opted for a spinal which went well no problems operation was quick. On the ward the nurses and health care support work who looked after me were fabulous.  Especially Giulia, Alexandrea on the day shift and Karen,Lesley and Mandy on the nightshift.Had to stay 2 nights and i was lucky to have the same nurses both days.Not so sure what happened on one of the days as never really seen a lot of staff never even got water when we ran out. Also like to say a big thank you to Evelyn from the physio team. Evelyn you were right when I went home I stayed up the stairs for 2 days. Can I also say a big thank you to Ryan from x-ray who came to take me for my x-ray and brought me back to my bed. He was very helpful helping my get on and of the trolley. All in all it was a good experience staff were great .

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Lorna Bellingham, Senior Charge Nurse, National Treatment Centre, NHS Fife 4 months ago
Lorna Bellingham
Senior Charge Nurse, National Treatment Centre,
NHS Fife
Submitted on 27/12/2023 at 10:17
Published on Care Opinion at 10:17


picture of Lorna Bellingham

Good morning Simba515,

Many thanks for taking time to post your comments in Care Opinion following your recent stay with us. I am pleased that the majority of your feedback was a positive experience and that you felt the team looking after you were supportive. I apologise for the lack of input regarding your water jugs being replenished and I will ensure that this is fed back to the team.

I will pass on your regards to the other team members you have mentioned in Physio and X ray.

Wishing you well in your continued recovery.

Lorna and the NTC team.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k