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"misdiagnosis and lack of care on Monklands hospital"

About: University Hospital Monklands / Urology (Ward 6)

(as a service user),

I had an episode of testicular torsion and went to the hospital, explained the accident I had and they failed to identify the torsion and sent me home with cocodamol and antibiotics even if I begged her in tears to reconsider. I still shiver thinking of the absolute fear to move due to the intense pain I had to endure, the doctor insisted there was nothing else to do but after a week I flew to Italy and not only they spotted the torsion with a simple examination, they rotated it back in the proper position within less than 2 hours from the landing, and a few days later I had surgery.

As today 95% of my right testicle is no longer producing sperm and I am dealing with the physical and mental consequences of that, which could have been avoided, I presented the medical records from my treatments in Italy and they still refused to even acknowledge what they did caused me severe injuries. All I can say is: the people I came in contact with were extremely unprofessional, I felt like I was only a check on a list to be applied as quickly as possible and that is the kind of professionals I need to rely on for my health and life. 

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Responses

Response from Lynn McTavish, Interim Surgical Service Manager, University Hospital Monklands, NHS Lanarkshire 3 months ago
Lynn McTavish
Interim Surgical Service Manager, University Hospital Monklands,
NHS Lanarkshire
Submitted on 04/01/2024 at 10:59
Published on Care Opinion at 13:19


picture of Lynn McTavish

Dear ADeM

I am sorry to hear about your concerns regarding the issues you experienced at the hospital after your accident and the impact this has had on you. It is clear that you are unhappy with the care you have received at your initial attendance and I would be happy to look into this further for you if you would email me with your details to: lynn.mctavish2@lanarkshire.scot.nhs.uk.

Kind Regards

Lynn McTavish

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