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Staff was professional, and such a caring personality

Posted By Glasgow49

"Staff was professional, and such a caring personality"

About: General practices in Greater Glasgow & Clyde

(as a service user),

Excellent phlebotomy service at Springburn Health Centre. Went for bloods this am and saw John who was professional, knowledge and and such a caring personality.

His communication style is second to none - Good job John GG&C should be very proud of you - thanks again 

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Responses

Response from Lisa Martin, Patient Experience and Public Involvement Manager, Patient Experience and Public Involvement Team, NHS Greater Glasgow and Clyde 4 months ago
Lisa Martin
Patient Experience and Public Involvement Manager, Patient Experience and Public Involvement Team,
NHS Greater Glasgow and Clyde

Plan, design and deliver patient and user engagement opportunities

Submitted on 28/12/2023 at 12:24
Published on Care Opinion at 12:24

Dear Glasgow 49,

Thank you for sharing your feedback and I'm delighted to hear you had such a positive experience with John as your phlebotomist. I'll make sure your kind words are shared with him!

Best wishes,

Lisa Martin,

PEPI Manager.

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