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"Great experience at UHW Imaging/X-ray"

About: University Hospital Wishaw / Radiology

(as the patient),

I attended today for a chest X-ray after being referred by my GP. The process was very smooth and efficient and I was kept informed by each member of staff I encountered. Following my X-ray the radiographer advised that she noticed I was on the waiting list for a CT head scan. She spoke with her manager and advised that I could pop along and be fitted in to have the CT scan done today. I'm very grateful that this was done for me and is just another great experience of the NHS despite the level of pressure it is currently experiencing. I just wanted to pass on my appreciation and thanks.

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Responses

Response from Sara Riddell, Deputy Radiology Service Manager, University Hospital Wishaw, NHS Lanarkshire 4 months ago
Sara Riddell
Deputy Radiology Service Manager, University Hospital Wishaw,
NHS Lanarkshire

Radiology Department Manager

Submitted on 27/12/2023 at 14:44
Published on Care Opinion at 14:44


Dear yims

Thank you for taking the time to write about your experience within the x-ray department at University Hospital Wishaw.

I hope your health is improving and I'm glad that the radiographers were able to carry out your x-ray and scan quickly and efficiently for you. I hope this provides some answers for your GP to feedback to you.

I will make sure you appreciation and thanks is passed on to the team.

With warm wishes

Sara

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