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"Pre-diabetes Support"

About: Badenoch & Strathspey Community Hospital

(as the patient),

Offered a consultation support service for a year. Really pleased I opted in. The practitioner is excellent and really supportive.  After 6 months I have seen a real benefit. My physical and mental health have improved. Knowing that the support is there for another 6 months is helping to keep me motivated. The resources available are good however the most important and most beneficial part is having 1:1 support. A great service. 

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Responses

Response from Sylvia Fraser, Clinical Governance Facilitator , Clinical Governance, NHS Highland 3 months ago
Sylvia Fraser
Clinical Governance Facilitator , Clinical Governance,
NHS Highland

I am part of the overall team who manages complaints for NHS Highland and are known as the Feedback Team. We offer patients, relatives, MPs/MSPs, staff and anyone who requires assistance is registering a concern or formal complaint.

Submitted on 08/01/2024 at 13:21
Published on Care Opinion at 13:21


picture of Sylvia Fraser

Dear BSP70

Thank you for taking the time to provide NHS Highland with feedback following your appointments and support from the Pre Diabetic Support Service.

It is good to hear that you had such a positive experience. Offering a kind and compassionate service is one of our core principles and it is good to hear that you felt well supported and have been able to make changes that work for you.

Your post has been shared with the staff involved with your care and will give the practitioner a boost.

With kind regards

Fiona

Fiona Clarke RD MPhil

Dietetic Head of Service

North NHS Highland

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