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All very straightforward

Posted By Jayne372

"All very straightforward"

About: North Devon District Hospital / Dermatology

(as a service user),

I arrived at the clinic a little early and the receptionist was very friendly. I only had to wait for a short time to see Ben. He was friendly and professional and asked a few questions. Once the lesion had been examined, he told me what would happen next. All very straightforward and put me at ease.

Thank you.

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Responses

Response from Alicia Stevenson, Nurse Manager Dermatology (Northern Services), Dermatology Team (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 3 months ago
Alicia Stevenson
Nurse Manager Dermatology (Northern Services), Dermatology Team (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 22/01/2024 at 12:04
Published on Care Opinion at 12:04

Dear Jayne372,

Thank you for taking the time to leave your feedback on Care Opinion regarding your recent visit to Dermatology.

It is great to hear you found the receptionist to be friendly on your arrival and that you were seen promptly by Dr Waterfall. Dr Waterfall will be pleased to hear you found him to be friendly and professional and that you felt you understood what would happen next.

Patient feedback is essential for us to review and improve Dermatology services and we are grateful that you have taken your time to share your story.

Thank you.

Alicia

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