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Care Opinion

Making cancer patients smile

Posted By Montysmrs

"Making cancer patients smile"

About: Western General Hospital / Oncology

(as a service user),

Foe the last 2 weeks we have been going for radiotherapy at the western hospital in Edinburgh..its a long drive and sometimes a long appointment ..but every morning we are greeted by Carol who makes sure the car park is kept flowing .

Carol is one of the staff members that probably gets overlooked but we think she should get a mention.. 

She is kind and funny and makes us smile every single day especially through these tough times ..

She is absolutely lovely and deserves some recognition.

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Responses

Response from Claire Withnell, Patient Experience Officer, Patient Experience Team, NHS Lothian 4 months ago
Claire Withnell
Patient Experience Officer, Patient Experience Team,
NHS Lothian

Submitted on 22/12/2023 at 10:59
Published on Care Opinion at 10:59

picture of Claire Withnell

Dear Montysmrs,

My name is Claire and I work for the Patient Experience team.

Thank you for sharing your feedback with us via Care Opinion. It was lovely to read what an impact Carol has had on your visits to the Western General Hospital and as you mentioned, is making a tough time a bit brighter with her humour and caring nature.

Please be assured we have shared this with the facilities team so that your comments can be shared with her.

Best wishes,

Claire

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