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"This was patient care at the highest level"

About: Royal Infirmary of Edinburgh at Little France / Cardiology & Coronary Care Unit

(as the patient),

It's difficult to explain properly the absolute high level of care I received and how it impacted on my wellbeing. From admission to discharge, I can only describe the attention and sheer professionalism shown to be of the highest calibre.

There is an obvious ethos of team work added to a natural kindness around, everyone co-operating with each other and obviously getting on very well at a personal level.This gives the patient a tremendous feeling of confidence , particularly relevant when confidence itself is naturally very low. Being admitted to cardiology has a fear factor all of its own. 

This was patient care at the highest level and my utmost thanks and gratitude go out to this wonderful group of people.

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Responses

Response from Louise Bell, Clinical Nurse Manager, Cardiology and Cardiothoracic Surgery, NHS Lothian 4 months ago
Louise Bell
Clinical Nurse Manager, Cardiology and Cardiothoracic Surgery,
NHS Lothian
Submitted on 21/12/2023 at 12:10
Published on Care Opinion at 12:10


Thank you so much for your lovely feedback. I will ensure it is shared widely amongst our team. We hope you are progressing well after your stay with us.

All the best for your continued recovery.

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