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Great service at Truro

Posted By Beeman2023

"Great service at Truro"

About: Royal Cornwall Hospital (Treliske) / Urology

(as the patient),

Unfortunately, I had a couple of admissions this year to RCH in Cornwall.

I was mainly in the Eden Ward and Urology department. In all the dealings with staff, Surgeons etc.,I found the care and attention was second to none. The staff were obviously very busy, but nothing was to much trouble. Their professionalism and care was a great help in my full recovery. Cannot thank them enough.

 A BIG thank you to all.

Merry Xmas to the whole Hospital. 

                         

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Responses

Response from Megan Nicholls, Patient Engagement Co Ordinator, Patient and Family Experience Team, Royal Cornwall Hospitals NHS Trust 3 months ago
Megan Nicholls
Patient Engagement Co Ordinator, Patient and Family Experience Team,
Royal Cornwall Hospitals NHS Trust

Submitted on 04/01/2024 at 11:44
Published on Care Opinion at 11:44

Dear Beeman2023

Thank you for taking the time to share your feedback with us. I'm sorry for the delay in getting back to you on here.

I am sorry to read that you had a couple of admissions to the hospital here but I am pleased to see that each time you received such a high level of care and attention and tat all of the staff members were professional.

I am writing to you as a member of the Patient Experience Team but, I will ensure your kind words are forwarded on to the relevant team.

Thank you, again, for taking the time to share your feedback with us.

Megan

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