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"Cancelled Operation, for the second time"

About: Queen Alexandra Hospital / Gynaecology

(as a service user),

I arrived at QA hospital recently for my hysterectomy, after my first cancelled appointment due to strikes.

Was sat there all day and then the consultant came to see me. They said they had to cancel as a surgery had over run and there was no staff available to do my surgery.

I am now waiting to find out what will happen, I have no clue. I am so upset, it takes a lot to build up the courage to have a major surgery, but to have it cancelled twice now is really not OK. 

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Responses

Response from Kay Bird, Portsmouth Hospitals NHS Trust 4 months ago
Kay Bird
Portsmouth Hospitals NHS Trust
Submitted on 15/12/2023 at 13:11
Published on Care Opinion at 13:44


Good afternoon​

Thank you for taking the time to provide feedback regarding issues experienced around your date for surgery.

We were very sorry to read about your experience and would recommend contacting our Patient Advice & Liaison Service (PALS) for help and guidance, via the following methods:

Email the team: pht.pals@porthosp.nhs.uk Telephone the team: Free phone 0800 917 6039 or 023 9228 6309

Kind Regards

Kay.

PALS Manager, Queen Alexandra Hospital, Portsmouth.

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