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"Alcohol dependence support"

About: Inclusion Recovery Hampshire

(as a service user),

I was referred to an 'Alcohol Nurse' by a doctor who was looking at the health of my liver connected to heavy drinking. I had never heard of an alcohol nurse before. I was called by a Hospital Engagement Worker from the NHS Inclusion team. She was absolutely fantastic, really understood my situation, didn't judge at all (and had been in the same place once), and very supportive with brilliant advice and things to look at. I didn't even know what organisation had called me or how anything worked but she guided me through the whole thing and the only thing that mattered was my improvement. 

I have been referred on for further support but talking to the engagement worker was a great experience and has already helped me improve my drinking. I have a long way to go but I feel as though I have some real support out there that can help me without judging me. I highly recommend getting in touch with this service if somebody feels they may have a problem but don't know what to do about it.

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Responses

Response from Claire Haque, Team Leader, Specialist Alcohol Service, Inclusion 4 months ago
Claire Haque
Team Leader, Specialist Alcohol Service,
Inclusion
Submitted on 21/12/2023 at 13:21
Published on Care Opinion at 15:31


picture of Claire Haque

Thank you for taking the time to feedback- it is very much appreciated.

I line manage the hospital engagement staff team from Inclusion and very pleased to read your response.

I am glad you found the support helpful and we wish you the very best with your recovery.

Kind Regards

Claire

Claire Haque

Specialist Alcohol Team Leader

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