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Care Opinion

About care provided

Posted By Hamish24

"About care provided"

About: Scottish Ambulance Service / Patient Transport Service

(as a service user),

I was transported from my home via Ambulance.

The ambulance was called and it seemed no time at all for it to arrive.

Two ambulance personnel and a student.

All were professional, respectful and treated me and my family with the very best of care and dignity. 

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Responses

Response from Lesley Kay, Patient Experience Team Leader, Corporate Affairs, Scottish Ambulance Service 4 months ago
Lesley Kay
Patient Experience Team Leader, Corporate Affairs,
Scottish Ambulance Service

Submitted on 13/12/2023 at 11:30
Published on Care Opinion at 11:30

Dear Hamish24

Thank you for taking the time to post your feedback.

I am delighted to read that you describe our crew as professional and respectful and also to read you and your family were treated with the very best of care and dignity.

Your kind words will mean a lot to our staff and I would be delighted to pass on your feedback to them. If you would like me to do this, please may I ask you contact us at sas.feedback@nhs.scot with your name, address and date of when we attended to you. Please may we also ask you make reference to your Care Opinion username which will allow us to link to this story.

I hope you are feeling better and wish the very best

Kind Regards

Lesley

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