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"1 hour wait time on call"

About: The Ecclesbourne Practice

Absolutely ridiculous! I had a call scheduled which I missed by a second. No call back. Reception closed from 12:30-2:30pm. Called back at 2:30pm no answer and been on hold for 1 hour in position one. When I walked into surgery, receptionist are sitting having a chat and no care in the world. Beyond ridicloius and disbelief.

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