Absolutely ridiculous! I had a call scheduled which I missed by a second. No call back. Reception closed from 12:30-2:30pm. Called back at 2:30pm no answer and been on hold for 1 hour in position one. When I walked into surgery, receptionist are sitting having a chat and no care in the world. Beyond ridicloius and disbelief.
"1 hour wait time on call"
About: The Ecclesbourne Practice The Ecclesbourne Practice Lea Bridge Road E17 9DP
Posted via nhs.uk
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