"Communication Blackhole"

It's ironic that I scanned the QR code for this in a relatives room in Forth Valley but couldn't actually get to the site until home due to the almost total lack of any mobile or Internet connection.

I was there as my wife had been admitted to resuscitation via an ambulance, I had waited, by myself, for almost 45mins with no communication from anyone until I eventually went looking. I had no means of using normal everyday technology to phone or text. Thankfully my wife was recovering well. 

She was monitored all day and is being kept in overnight.

The overarching issue here is once someone is inside the building it's almost impossible to get contact outside to relatives, so where families are rightly concerned for loved ones they have to either wait until the patient can get themselves outside or for a visitor to come out and provide updates.

I  realise that you can apply for a WiFi account or patients can ask for use of shared  landlines however in modern times it seems unreal to have such a technical blackhole especially in a location where communication is the one thing people need  to remain calm and reassured.