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"It is a great service you are providing"

About: District Nursing / District Nursing (Stewartry)

(as a service user),

Anita came to the house a week after my hip surgery - I thought that was a one off visit but luckily that was not the case as she has since been here regularly taking on the next steps in my recovery. She has been very patient and supportive - a pleasure to work with.

It is a great service you are providing - I hope it can continue.

Thank you

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Responses

Response from Jessica Duncan, Patient Experience Administrator , Patient Services, NHS Dumfries & Galloway 4 months ago
Jessica Duncan
Patient Experience Administrator , Patient Services,
NHS Dumfries & Galloway
Submitted on 18/12/2023 at 11:34
Published on Care Opinion at 13:28


Dear Attendantgt68,

Thank you for your lovely feedback regarding the care you have received from our staff member following your hip surgery.

It is great to hear that you felt Anita offered patience and was very supportive.

I have passed on your positive feedback to the appropriate manager to share with Anita. Thank you for taking the time to share your compliments and we wish you a speedy recovery.

Kind regards,

Jess

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